Refund policy
Refund Policy
Last Updated: October 27, 2026
1. Digital Products
All products sold through Solcab are digital products delivered electronically. No physical items are shipped.
Due to the digital nature of our products, purchases are generally considered final once the digital content has been delivered or made accessible, subject to applicable consumer protection laws.
2. Refund Eligibility
Refund requests may be considered under the following circumstances:
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The purchased digital product was not delivered or made accessible.
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A technical issue prevents access to the purchased content and cannot be resolved.
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A duplicate payment was made for the same product.
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A refund is required under applicable consumer protection laws.
Refunds are not automatically granted for changes of mind, personal dissatisfaction, or failure to achieve expected results, except where required by law.
3. Right of Withdrawal
Where applicable, consumers may have a statutory 14-day right of withdrawal for online purchases.
For digital content not supplied on a tangible medium, this right may be lost once delivery or access begins, provided the customer has given prior express consent to immediate performance, acknowledged the loss of the withdrawal right, and the required confirmation has been provided.
Where these legal requirements have not been met, statutory withdrawal rights remain unaffected.
4. Refund Requests
To request a refund, contact readystock@proton.me with your order number, purchase email address, and a description of the issue.
All requests will be reviewed in accordance with this policy and applicable consumer protection laws.
5. Refund Processing
Approved refunds will be issued to the original payment method wherever possible.
Processing times may vary depending on the payment provider and financial institution.
6. Digital Product Access
Access to digital products may be revoked following a full refund, where legally permitted.
Unauthorized distribution, resale, or reproduction of purchased digital content is prohibited unless expressly authorized.
7. Statutory Consumer Rights
Nothing in this policy excludes, restricts, or overrides any mandatory consumer rights, including rights relating to defective, nonconforming, or inaccessible digital content.
Where applicable law provides greater protection than this policy, that law will prevail.
8. Contact Information
For questions, technical issues, or refund requests, contact:
Email: readystock@proton.me